Virtual Customer Service Representative

Job Summary

A company is looking for a Virtual Customer Service Representative (CSR) to support their Service Department in a full-time remote role.

Key Responsibilities:

• Answer and manage inbound calls via a virtual phone system
• Input new service requests into the system quickly and accurately
• Support the Service Department with administrative tasks and project follow-up

Required Qualifications:

• Must be an individual, not part of an agency or team
• Fluent in written and spoken English
• Prior experience in a CSR, administrative support, or VA role preferred
• Availability during U.S. East Coast business hours (Monday-Friday)
• Candidates from Argentina, the Philippines, or similar regions are highly encouraged to apply