South Carolina Licensed Benefits Advocate

Job Summary

A company is looking for an Employee Benefits Service Center Advocate (Work Remotely).

Key Responsibilities

• Answer inbound calls regarding employee benefit enrollment in a professional manner
• Respond to caller inquiries accurately and document call details
• Ensure compliance and accountability in processing transactions from start to resolution

Required Qualifications, Training, and Education

• Prior experience in service center or customer service is required
• Experience in benefit administration, insurance brokerage, or insurance provider is preferred
• Strong customer-centric mindset and interpersonal skills
• Comfortable with technology and a competitive team player
• Internet connection with recommended speeds for remote work