ServiceNow Process Consultant

Job Summary

A company is looking for a ServiceNow Process Consultant.

Key Responsibilities

• Work closely with clients to enhance solutions adoption and organizational readiness
• Lead functional discovery and process workshops using established methodologies
• Define tailored business process solutions and identify opportunities for ServiceNow implementation projects

Required Qualifications

• 4+ years of hands-on ServiceNow experience, particularly in ITSM
• 4+ years of experience leading business process design workshops
• ITIL Foundations certification preferred
• Expertise in additional ServiceNow practice areas such as ITAM, ITBM, and HRSD is a plus