Senior Director of User Research

Job Summary

A company is looking for a Senior Director of User Research to lead and scale their user research function across B2B SaaS products.

Key Responsibilities

• Lead and execute complex generative and evaluative research studies across multiple product teams
• Build and scale user research operations, including participant recruitment and insight repositories
• Produce actionable research outputs and influence product decisions through synthesized findings

Required Qualifications

• 12+ years of experience in user research for digital products, with 5+ years in a leadership role
• Proven track record in executing hands-on user research for B2B or complex software platforms
• Experience in building or scaling a research practice in a SaaS or product-led organization
• Strong knowledge of UX research tools and methodologies across qualitative and quantitative methods
• Bachelor's or Master's degree in a relevant field; a Master's or PhD is preferred