Senior CX Solutions Consultant

Job Summary

A company is looking for a Senior CX Solution Consultant.

Key Responsibilities

• Develop expertise in PartnerHero and Crescendo products and services
• Create custom proposals for sales opportunities in collaboration with Account Executives
• Optimize processes to enhance team operations and deal progression

Required Qualifications

• 2+ years of experience in CX Operations management
• Strong background in customer/partner relationship management
• Proficiency in CS/CX-related tools
• Experience working with AI tools and an interest in Human-in-the-loop solutions
• Process-oriented mindset with a proactive approach to operational challenges