Senior Associate, ASC Program Management

Job Summary

A company is looking for a Customer Success, Senior Associate for Ambulatory Surgical Centers.

Key Responsibilities

• Serve as a trusted advisor to clients, aligning services with their business goals
• Drive resolution of escalated issues through cross-functional collaboration
• Lead initiatives to improve ASC-specific product adoption and performance

Required Qualifications, Training, and Education

• Proven experience working in an ambulatory surgery center
• Strong understanding of clinical workflows and accreditation requirements
• Bachelor's Degree preferred
• 3-5 years of experience in healthcare, specifically in ASC environments
• 3-5 years in customer success, operations, or program management role