Texas Remote Customer Support Specialist

Job Summary

A company is looking for a Remote Senior Customer Support Specialist.

Key Responsibilities

• Respond to inbound calls to assist customers with inquiries related to their accounts
• Place outbound calls as needed to follow up on customers' concerns or provide additional support
• Build lasting relationships by earning customer trust and delivering consistent, reliable service

Required Qualifications

• Minimum 1 year of customer service experience required
• 1 year of call center experience is required
• Prior work from home experience is required
• High school diploma or GED required
• Must have a stable high-speed internet connection with specific speed requirements