Remote Call Center Customer Service Representative - job 1 of 3

Remx is seeking to assist our client who is a well-established medication benefit manager company grow their customer support team.

Experienced remote call center customer service representatives are encouraged to APPLY NOW!!!

POSITION HIGHLIGHTS:

Title: Remote Customer Service Representative
• Must have 2 years of call center experience.
• Must have experience working remotely.
• This position is remote but candidates must be located in Missouri.

Pay rate: $19.33/hr.

Schedule/Shift: Day shift with one weekend workday.

WHAT YOU WILL DO:

Customer Service Representative team members will assist patients calling in with account management and overall support needs.
• Manage a high volume of inbound calls in a timely manner.
• Identify customer’s needs, research issues to provide alternatives or solutions.
• Build sustainable relationships and engage customers by taking the extra mile.
• Meet personal/team targets.

WHO YOU ARE AND WHAT YOU HAVE:
• 2 years of previous call center experience.-REQUIRED
• Remote experience.-REQUIRED
• Personable and professional oral and written communication skills.
• Ability to multi-task.
• Pharmacy or other patient care experience is a plus!!
• Located in the State of Missouri.