Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Quality Review Representative image - Rise Careers
Job details

Quality Review Representative

Job Summary

A company is looking for a Quality Review Representative to enhance patient experience through performance monitoring and process improvement.

Key Responsibilities
  • Monitor and evaluate call center interactions for performance and compliance
  • Analyze call trends and provide insights for coaching and training
  • Collaborate with trainers to address knowledge gaps and support staff development
Required Qualifications
  • High School Diploma required
  • Minimum 2 years of contact center experience, preferably in healthcare
  • Minimum 2 years of training and development experience preferred
  • Experience with Epic healthcare scheduling workflows required
  • Ability to manage multiple assignments and prioritize workload effectively

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Posted 12 days ago
Photo of the Rise User
Posted 11 days ago
Photo of the Rise User
Remote Jobs Remote No location specified
Posted 4 days ago
Photo of the Rise User
Remote Jobs Remote No location specified
Posted 13 days ago
Photo of the Rise User
Posted 4 days ago
Photo of the Rise User
Remote Jobs Remote No location specified
Posted 6 days ago
Photo of the Rise User
Remote Jobs Remote No location specified
Posted 7 days ago
Photo of the Rise User
Posted 7 days ago
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 19, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!