Platform QA Engineer

Job Summary

A company is looking for a Platform QA & Support Engineer to ensure platform quality and provide technical support.

Key Responsibilities

• Lead QA and testing strategy for platform releases, including manual and automated testing
• Create and maintain comprehensive documentation for testing procedures, bugs, and troubleshooting guides
• Provide technical support to customers, diagnosing issues and assisting with data integration solutions

Required Qualifications

• 3-5 years of experience in manual software QA testing in agile environments
• 1-2+ years of experience in customer service with the ability to explain technical concepts to non-technical users
• Basic proficiency in JavaScript for troubleshooting and minor code adjustments
• Familiarity with REST APIs and common data integration technologies
• Strong documentation skills for creating clear test cases and troubleshooting documentation