Operations Clerk

Job Summary

A company is looking for an Operations Clerk for a 12+ month remote contract opportunity.

Key Responsibilities

• Perform non-routine tasks related to Pricing Agreement (PA) Renewals
• Document tasks into clear process flows and assist in developing training materials
• Proactively manage customer outreach and resolve inquiries or issues promptly

Required Qualifications and Education

• High school diploma required; Bachelor's degree preferred
• 2 to 5 years of experience in Order-to-Cash (OtC) processes
• Proven administrative and customer service experience
• Confidence and independence in making follow-up calls to customers
• Strong proficiency in Microsoft Office tools; SAP experience is a plus