Medical Recept/Call Center – remote CA residently only

Seeking an experienced individual to work full-time in the Call Center of our busy medical practice. Applicants must have medical background with phone and customer service experience. We have great benefits and pay. Remote or onsite employees accepted but must have California residence.

Responsibilities outlined below:

– Answer heavy volume multi-line phones and distribute messages throughout office

– Schedule and confirm appointments

– Enter and manage patient data in EMR (EPIC)

-Bilingual (Spanish) helpful

– Knowledge of health plans and billing helpful

– EMR experience is a plus

Must have:

– MULTI-LINE PHONE EXPERIENCE

– MEDICAL EXPERIENCE/BACKGROUND REQUIRED

– Possess excellent customer service skills

– Be organized, accurate and reliable

– Be professional and courteous

– Be motivated and a self-directed

– Be friendly and outgoing

We offer the following benefits: Medical, Dental, Vision, 401K Employer match program

Only candidates being considered will be contacted. Please do not send follow up emails. Our office performs background checks.

Benefit Conditions:
• Waiting period may apply
• Only full-time employees eligible

This Company Describes Its Culture as:
• Detail-oriented — quality and precision-focused
• Stable — traditional, stable, strong processes
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

Work Remotely
• Yes

Job Type: Full-time

Pay: $21.00 – $22.00 per hour

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:
• Day shift
• Monday to Friday

Work Location: Remote