Louisiana Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to assist customers in a remote setting.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing issues
• Share expertise on products and services to ensure appropriate insurance coverage
• Assist customers in setting up new claim reports while demonstrating empathy

Required Qualifications

• A minimum of two years relevant work experience, or two years post-secondary education
• Property & Casualty license required for sales roles, with training provided for non-licensed candidates
• Ability to multitask and navigate multiple computer systems
• Experience in customer service is preferred
• Must have a designated workspace free from distractions and high-speed internet