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Job details

L2 Tech Support Specialist

Job Summary

A company is looking for a L2 Tech Support Specialist - US (Remote).

Key Responsibilities
  • Provide advanced technical support to customers via various communication channels
  • Troubleshoot and resolve complex technical issues related to products and services
  • Document support interactions and maintain accurate records of customer inquiries
Required Qualifications
  • 2 to 3 years of experience in technical support or a related field
  • Proficiency in troubleshooting hardware and software issues
  • Experience with customer support tools and ticketing systems
  • Relevant certifications in technology or IT support are preferred
  • Ability to work independently in a remote environment

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 12, 2025

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