Client Services Specialist - job 1 of 8

Job Summary

A company is looking for an EA-Client Services Specialist I.

Key Responsibilities

• Maintain knowledge of the business line and provide basic support for Digital
• Spend at least 90% of time on cases/phones and assist assigned clients as a backup to an Account Manager
• Conduct public trainings for the business line and Digital, taking direction from Team Leads on cases

Required Qualifications

• Demonstrated interest in Democratic and progressive politics, with proficiency in technology
• At least two years of experience with compliance, fundraising, or email tools for political campaigns, unions, or nonprofits
• Experience using APIs or platforms like NGP8, EveryAction, VAN, or VoteBuilder in a professional capacity
• Previous experience in customer relations or teaching/training is valued
• Ability to self-motivate and maintain a professional phone manner