Issue Management Analyst

Job Summary

A company is looking for an Issue Manager to analyze, track, manage, and drive resolution of issues and process improvement initiatives across all business segments.

Key Responsibilities

• Facilitate the development of remediation plans and manage tracking of issue-related activities
• Identify stakeholders and assess their needs and roles to effectively engage in the work effort
• Act as a super user of the issue management tool, providing assistance and training for users across the organization

Required Qualifications

• Bachelor's degree in business or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
• 2 years of work experience in business analysis and/or process improvement
• Must be eligible to work in the United States without the need for work visa or residency sponsorship
• Demonstrated experience in facilitating business process improvements
• Knowledge of business analysis tasks, activities, techniques, and requirements process