Insurance Financial Services Representative

Job Summary

A company is looking for a Financial Services Representative - Insurance.

Key Responsibilities

• Serve as the main contact for customers regarding service issues, troubleshooting, and entering service requests into systems
• Educate clients and advisors on services and assist in resolving usability issues, referring complex problems to service partners
• Respond to customer inquiries and process routine service transactions efficiently using various computer applications

Required Qualifications

• Education: High school diploma or GED
• 0 to 1 year of relevant experience required
• Post-secondary education may be combined with relevant work experience to meet qualifications
• Access to high-speed internet for remote work
• Previous customer service experience is preferred