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Role Description
As a Remote Live Chat / Tele Chat Support, you will be responsible for:
• Responding to live chat inquiries and providing timely and accurate solutions to customer concerns and inquiries.
• Answering incoming calls and providing assistance to clients regarding our products and services.
• Building strong relationships with clients through exceptional communication and support.
• Identifying and escalating issues to the appropriate teams for resolution.
• Continuously staying up-to-date with company products and services to provide accurate information to customers.
Qualifications
• Minimum of 1 year of experience in customer service or a related field.
• Excellent communication skills, both written and verbal.
• Proficiency in live chat and tele chat software.
• Ability to work independently and remotely in a fast-paced and dynamic environment.
• Strong problem-solving skills with a focus on providing exceptional customer support.
Benefits
• Remote work: Enjoy the flexibility and convenience of working from the comfort of your own home.
• Growth opportunities: We believe in investing in our employees and providing opportunities for growth and development.
• Collaborative company culture: Join a team of experienced and passionate professionals who are dedicated to delivering top-notch services to our clients.
• Competitive compensation: We value our employees and offer competitive salaries and benefits packages.
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