[FULL TIME Remote] Technical Support Specialist (night shift)

Role Snapshot:
• Compensation: a competitive salary
• Position: Technical Support Specialist
• Start Date: Immediate openings available
• Location: Remote
• Company: Workwarp

Hi! We’re on the lookout for a strong Technical Support Specialist to join Noda, a licensed UK Payment Institution and the brains behind an innovative Open Banking payments platform. If you’re fueled by fintech excitement and seek a global career journey, keep reading!

What is Noda?

Noda is reshaping online payments, allowing seamless transactions from customers to merchants’ bank accounts. With a footprint in the UK, EU, and Canada (Australia up next!), we’re seeking a talented Technical Support Specialist to be part of our dynamic team.

Your mission:
We’re currently extending our client support to the 24/7 format and are looking for Technical Support Specialists to work the 00:00 – 09:00 GTM+3 shifts. Your tasks will include:
• Support for clients (companies) in the process of integration with our functionality;
• Quality control of integrations, testing;
• Maintaining an integration FAQ;
• Support for system operation;
• Assistance in the development of integration… documentation.

What are your skills and experience:
• Specialised tech education or relevant experience;
• Knowledge of HTTP;
• Knowledge of client-server architecture;
• Ability to investigate and troubleshoot problems by logs;
• Knowledge of SQL/NoSQL databases;
• Knowledge of Postman, Kibana Azure, Microsoft .NET will be considered an advantage;
• Russian and English language skills at a level B2 or higher.

What do we offer?
• 100% Remote. Work from anywhere. Let the world be your office – work from one of our headquarters, or remotely. We span borders and continents, and promote the nomad lifestyle – it’s up to you to decide
• Employee Learning and Development. Professional growth. We encourage our employees to constantly develop and grow within his/her field of expertise by covering the training and education fees.
• Team buildings. Doesn’t matter where you work from – we’ll find a way to get the Team together. Take a part in a range of online and offline activities, as dinners, hikes, bike/cart ridings, karaoke nights, boat-trips, etc.
• Tech. We provide or compensate all necessary hardware.
• 7 wellness days. Take the opportunity to get a perfect work/life balance – stop for a while, take a rest, and enjoy life to the fullest.
• Non-toxic environment. We love what we do, we are proud to be #nodapeople and we are working together to achieve Noda goals!

What happens once you apply:
• Your CV will undergo careful review, and we’ll quickly update you on the next step in our recruitment journey.
• Get ready for an easy-going 30-minute screening call with our recruiter, where you’ll delve into the heart of our company, product, and team dynamics, while sharing your own experiences and aspirations.
• Should the vibe match and your expectations align, up next will be an engaging interview with our Customer & Tech Support Lead.
• And if everything clicks, anticipate a thrilling job offer landing in your inbox soon!

We do our best to close interview rounds within 3 weeks, although sometimes it might take slightly longer. Send your application our way, we look forward to meeting you Apply Job!

Are You the One We’re Looking For?

If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.