Growth Operations Associate

Job Summary

A company is looking for an Associate, Growth Operations.

Key Responsibilities

• Conduct root cause analysis to identify onboarding challenges and customer pain points
• Support customer experience initiatives by analyzing feedback and contributing to pilot programs
• Develop and maintain process documentation, including standard operating procedures and onboarding guides

Required Qualifications

• Entry-level to 2 years of experience in an analytical, operations, or customer-facing role
• A strong, natural curiosity and a customer-centric mindset
• Comfortable working in ambiguous environments and adapting to evolving priorities
• Foundational project management skills or ability to manage tasks effectively
• Proficiency with data tools like Google Sheets or Microsoft Excel