Job details
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GIS Analyst Help Desk Support - job 1 of 2
Job Summary
A company is looking for a GIS Analyst Help Desk Support.
Key Responsibilities
- Serve as the primary resource for the GIS Unit help desk, communicating directly with customers and troubleshooting technical problems
- Document issues in ServiceNow and assign tickets to other GIS Unit teams
- Utilize ArcGIS Pro and GIS analysis tools to assist customers effectively
Required Qualifications
- 2 years of experience with ArcGIS Pro
- 2 years of experience with ArcGIS Online
- 1 year of experience with ticketing systems like ServiceNow
- Familiarity with linear referencing solutions
- Strong customer service skills
Average salary estimate
$60000
/ YEARLY (est.)
min
max
$50000K
$70000K
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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TEAM SIZE
No info
LOCATION
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 16, 2025
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