Energy Efficiency Support Specialist - job 1 of 2

Job Summary

A company is looking for a Remote Energy Efficiency Customer Support Specialist.

Key Responsibilities

• Provide customer support for energy efficiency programs, including scheduling and enrollment
• Assist customers with technical inquiries and offer education on program offerings
• Utilize multiple platforms to manage customer interactions via phone, chat, and email

Required Qualifications

• High School Diploma or GED (required)
• Minimum of 6 months of experience in a customer-facing environment
• Ability to type 35+ WPM
• Experience handling inbound or outbound voice calls
• Sales-oriented with a focus on customer service satisfaction