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Job details

Customer Support Representative - job 7 of 35

Job Summary

A company is looking for a Customer Support Representative to provide first-line support for Outfitters and members in a hybrid work environment.

Key Responsibilities
  • Serve as the first point of contact for Outfitters via CRM and phone, ensuring timely responses to inquiries
  • Provide training and support related to adventure tools and processes, and communicate relevant information to the leadership team
  • Facilitate member reservations and assist internal teams with data entry and other projects
Required Qualifications
  • Bachelor's degree in business or a related field preferred
  • Willingness to work nights and weekends as scheduled
  • Proven track record of excellent customer service
  • Ability to understand and follow process flows while seeking improvements
  • Strong interpersonal skills to build relationships with Outfitters and team members

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 2, 2025

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