Director of Client Service Delivery

Job Summary

A company is looking for a Director of Service Delivery.

Key Responsibilities

• Foster and maintain strong relationships with clients to ensure satisfaction and retention
• Oversee the delivery of services to clients, ensuring alignment with contractual obligations and client expectations
• Develop and implement strategies to optimize service delivery and enhance client satisfaction

Required Qualifications

• At least 5 years of experience in revenue cycle management, with a focus on technology and proficiency in working with EPIC
• Proven track record of leading and developing high-performing teams in service delivery
• Experience in strategic planning and execution with an emphasis on service optimization