Database Support Specialist

Job Summary

A company is looking for a Database Support Specialist to provide support for their CRM database and enhance user training and data integrity.

Key Responsibilities

• Provide first-line support for CRM users, troubleshooting issues and promoting CRM adoption
• Conduct regular database maintenance and quality assurance to ensure data integrity
• Develop and facilitate training for new and existing users, creating documentation and resources

Required Qualifications

• Understanding of CRMs and experience in troubleshooting issues
• Minimum of 3+ years of experience using CRMs, preferably EveryAction
• Experience in nonprofit organizations and understanding of their business processes
• Proficient in Microsoft Excel and CRM software
• Ability to travel up to 5% as needed