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Customer Success Manager image - Rise Careers
Job details

Customer Success Manager - job 14 of 50

Job Summary

A company is looking for a Manager, Customer Success.

Key Responsibilities
  • Lead a team of Customer Success Managers and manage customer accounts
  • Forecast and manage pipeline of expansion opportunities and renewals
  • Develop playbooks and training materials for the customer success team
Required Qualifications
  • Minimum of 3 years of experience in Customer Success or Account Management leadership
  • Experience leading a remote team across multiple time zones
  • Proficiency in providing support for SaaS in B2B and B2C environments
  • Ability to develop documentation and training materials for team growth
  • Commitment to fostering an inclusive environment for diverse backgrounds

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 10, 2025

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