Customer Service Specialist - job 2 of 5

Job Summary

A company is looking for a Customer Service Talent Pool professional for remote positions in Indiana.

Key Responsibilities

• Engage with potential clients to discuss home care support options
• Assist patients and caregivers with the application and enrollment process
• Guide patients and caregivers through the onboarding process and ensure they receive necessary support

Required Qualifications, Training, and Education

• Experience in customer service with a focus on empathy and support
• Proficiency in computer skills and ability to multitask effectively
• Strong time management and organizational skills
• Ability to handle high-volume calls and manage difficult situations
• Willingness to travel to the office in Indianapolis, IN on a monthly basis