Customer Relations Coordinator - job 1 of 4

Job Summary

A company is looking for a Customer Relations Coordinator I to provide one-touch resolution to inquiries, complaints, and issues.

Key Responsibilities

• Serve as the primary contact for customer inquiries and complaint resolution
• Address customer issues throughout the sales cycle to ensure high satisfaction
• Collaborate with operations to communicate commitments and status to customers

Required Qualifications

• High school diploma; some college coursework preferred
• 2+ years of experience in Customer Service/Sales Support or a similar role
• Strong people and phone skills
• Basic understanding of customer relationship management
• General computer skills and ability to learn product knowledge quickly