Onboarding Assistant

Job Summary

A company is looking for an Onboarding Assistant to support the implementation of an AI-powered virtual receptionist for appointment-based businesses.

Key Responsibilities

• Configure new and existing accounts based on client-specific needs
• Generate login credentials and manage API integrations for client booking platforms
• Conduct user acceptance testing and coordinate seamless transitions to the customer-facing team

Required Qualifications

• Experience in onboarding, customer support, or implementation roles
• Background in project coordination or project management, ideally in SaaS or tech
• Familiarity with CRMs, project management software, or ticketing systems
• Comfort working with technical systems and business management software platforms
• Availability to work during U.S. Pacific business hours