Customer Care Representative - job 1 of 3

Job Summary

A company is looking for a Customer Care Representative, Remote.

Key Responsibilities

• Provide exceptional service and solutions to customers through inbound calls and chat
• Handle customer inquiries related to service requests, billing questions, and energy conservation advice
• Utilize technology and systems to effectively support customer needs

Required Qualifications

• High school diploma or GED; an Associate's degree is a plus
• Proficient in basic MS Office applications and possess strong keyboard skills
• Ability to work from home with a hardwired internet connection and a quiet workspace
• Must have excellent internet connectivity with specified upload and download speeds
• Authorized to work in the United States