Consumables Customer Care Specialist

Job Summary

A company is looking for a Consumables Specialist to provide customer support and service related to coffee and Bevi customers.

Key Responsibilities

• Provide world-class customer service through phone and electronic inquiries
• Monitor accounts, create work orders, and handle customer complaints
• Coordinate with internal teams and strategic vendors to ensure customer satisfaction

Qualifications

• At least two years of previous Customer Care experience
• Ability to multi-task and switch between different communication channels efficiently
• Extremely organized and detail-oriented
• Must be resourceful and adaptable in a fast-paced environment
• Working knowledge of Microsoft Office (Outlook, Excel, Word)