Certified Medical Assistant - KY

Job Summary

A company is looking for a Certified Medical Assistant Patient Services Representative.

Key Responsibilities

• Provide prompt and courteous phone assistance to patients and healthcare staff
• Schedule and register patient appointments, updating necessary information and handling inquiries
• Facilitate first call resolution by addressing patient concerns and escalating issues as needed

Required Qualifications

• High School Diploma, GED, or equivalent
• Graduate of an accredited Medical Assistant Program
• Certified Medical Assistant (CCMA, CMA, or equivalent certification)
• Basic Life Support certification
• Experience with computer systems, including web-based applications