Billing Account Representative

Description

Apple Montessori Schools is a growing organization with a network of 20 schools throughout New Jersey. We are seeking a detail oriented, Billing Account Representative to join our team. Our Billing Account Representatives are key roles that support our company’s day-to-day operations. In this dynamic role and as a member of our Billing team you will engage daily with new families, current families and our school administration.

Duties and Responsibilities:

The duties shall include, but are not limited to, the following:

Respond to all parent and school inquiries via email or phone.

Email account statements to parents as requested.

Process child maintenance forms on a daily basis.

Update Tuition Express on a daily basis and as needed.

Print out and process new online applications upon receipt.

Email billing statements to parents on the 15th of each month.

Process Automatic Billing through Tuition Express on the 1st of each month.

Process daycare charges on a weekly basis.

Email class list report from Procare by the 6th of each month to corresponding schools.

Contact parents on all aging accounts to collect tuition past due.

Maintains confidential patient and/or agency information in accordance to HIPAA and agency policies.

Performs all such related and non-related duties as may be assigned from time to time as assigned by supervisor.

Reports to: Tuition Director

Requirements

QUALIFICATIONS:

Minimum of High School diploma required.

Strong Customer Service and Communication Skills.

Must have extensive data entry experience, as well as multi-tasking abilities.

Experience using Word, Excel, Outlook and web-based applications.

Ability to utilize computer-based scheduling and documentation system.

Some billing experience preferred, but not required.

WORKING AND PHYSICAL DEMANDS:

Office based, requires full range of body motion including bending, sitting, and standing through the required hour workday.

Able to work a full time, 40-hour workweek with hours that meet the needs of parents and customers.

This is a remote position; candidates must reside in the state of New Jersey and may be asked at times to come on site for meetings.