Bilingual Patient Liaison

Job Summary

A company is looking for a Bi-Lingual Patient Liaison (English and Spanish).

Key Responsibilities

• Serve as the primary point of contact for patients, study sites, vendors, and related parties
• Schedule travel and logistics for patients in clinical trials and manage vendor interactions
• Process expense reimbursements and train study site personnel on using the online portal

Required Qualifications

• BS or BA degree or equivalent experience
• Minimum 3 years of experience in customer service or the life sciences industry preferred
• Fluency in English and Spanish (spoken and written)
• Experience working with multiple vendors to meet deadlines
• Strong computer skills, including proficiency in Excel, Word, and Outlook