Supervise assigned team to meet or exceed client and corporate goals
Hire and retain the best agents while monitoring and developing their skills
Implement agent recognition programs and share best practices across teams
Required Qualifications
Minimum of 12 to 18 months of call center experience, preferably as a product specialist
Demonstrated interpersonal, coaching, and supervisory skills
Demonstrated ability to set priorities and multi-task
Be Coach Talent+ or Coach Growth Point certified
Four-year college degree or directly related work experience
Average salary estimate
$0
/ YEARLY (est.)
min
max
$0K
$0K
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.