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Property Manager

Are you self-motivated with a passion for customer service and looking to take your commercial property management skills to the next level? 

Look no further than Realty Income!  

Realty Income is looking to hire a seasoned Commercial Property Manager to join our team and take on the daily operations of our commercial properties. But that's not all - this role requires a true strategic leader who can develop and implement property-specific plans, manage budgets, and execute capital improvements. You will be the driving force behind ensuring our properties comply with all regulations, codes, and policies, and work closely with contractors and vendors to ensure timely and budget-friendly project completion.  

 

The responsibilities include, but are not limited to:

 

  • Support occupancy goals by providing superior customer service and relationship management to achieve high renewal ratios.
  • Develop and maintain effective relationships with clients (tenants).
  • Investigate and resolve all complaints, disturbances, and violations.
  • Ensure compliance with property management policies and procedures, codes, regulations, and governmental agency directives. Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and/or practices.
  • Navigate and update the company's ERP system (Yardi) for maintenance requests, preventative maintenance, vendor and client information, and key building data.
  • Oversee property revenues and expenses, ensuring the budget and financial goals are met.
    • Ensure receivables and lease responsibilities are current, manage collections and defaults;
    • Oversee vendors and completion of work for maintenance requests;
    • Assist in creation and implementation of operating and capital budgets;
    • Establish and administer estimated/actual recoveries;
    • Manage operating expense reconciliations aligned with lease provisions;
    • Coordinate insurance requirements for properties and vendors;
    • Manage all property expense invoices.
  • Coordinate clients move-in/out process in a timely and coordinated manner.
  • Manage tenant improvement, including lease/title review, plan/scope, approvals, close-out documentation, and fund disbursement.
  • Plan, schedule, and coordinate general maintenance, major repairs, and capital improvement projects.
    • Liaison between client and construction management;
    • Resolve property and customer related issues;
  • Report property damage claims, complete restoration work, in partnership with clients and other parties.
  • Ensure that goals and objectives are being met by anticipating and responding to changes or needs of other team members.
  • Foster a positive work environment to provide for the professional growth and development of all employees.
  • Other duties as assigned.

 

What we need from you:  

 

  • Proficiency in Microsoft Office: (Excel, Word, Outlook, Teams, OneDrive), Adobe Acrobat and SharePoint.  Proficiency with Yardi a strong plus.
  • Ability to identify and resolve problems in a timely manner, including gathering and analyzing information skillfully and developing alternative solutions.
  • Able to prioritize and plan work activities and use time efficiently to meet and exceed productivity standards.
  • Adaptable to changes in the work environment, delays, and unexpected events, and competing demands.
  • Able to read, analyze, and interpret common technical documents, financial reports, and legal documents.
  • It is expected to meet the requirements, a qualified candidate will have a bachelor’s degree in real estate or property management, or equivalent knowledge gained from work experience; in addition to at least 5 years of experience in commercial property management.

 

What You’ll get in Return:  

Realty Income, The Monthly Dividend Company®, is an S&P 500 company and member of the S&P 500 Dividend Aristocrats® index. We invest in people and places to deliver dependable monthly dividends that increase over time. The company is structured as a real estate investment trust (“REIT”), and its monthly dividends are supported by the cash flow from over 15,000 real estate properties primarily owned under long-term net lease agreements with commercial clients. Realty Income has declared over 640 consecutive monthly dividends on its shares of common stock throughout its 55-year operating history and increased the dividend over 120 times since Realty Income’s public listing in 1994 (NYSE: O).  

 

Our purpose is to build enduring relationships and brighter financial futures. Among other benefits our employees enjoy: 

  •              Competitive Salary including potential for bonus and stock awards. 
  •              Best-in-class Benefit Package 
  •              Collaborative, team-oriented environment 
  •              Opportunities for Continuing Professional Development 

 

Additional information can be obtained from the corporate website at www.realtyincome.com. 

 

The base salary for this role is in the range of $67,442 - $118,848. You may be eligible for an annual discretionary bonus and an annual discretionary stock award, (dependent on date of hire) to be discussed during the initial phone interview. Base salary and total compensation package determined by the candidate's experience, knowledge, education, skills, performance, and abilities, as well as internal equity, company performance, and alignment with market data. Realty Income will be accepting application for this role until November 11, 2024. Should the company deem necessary, the application deadline may be extended without further notice. To apply please click the “Apply” button.

 

Most US based full-time and part-time roles come with flexible schedules. We offer a best-in-class benefits package that includes healthcare, dental, and vision insurance for employees and eligible dependents. Our 401(k)-retirement plan has a company match of 50% up to 6% of eligible compensation. Realty Income also offers other wellness, financial, and work/lifestyle-specific benefits, along with 12 PTO hours every month; in addition to 12 paid holidays, and paid volunteer time. Realty Income’s purpose is to build enduring relationships and brighter financial futures, and this starts with you! 

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CEO of Realty Income
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Average salary estimate

$93145 / YEARLY (est.)
min
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$67442K
$118848K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Property Manager, Realty Income

Are you ready to elevate your career in property management with Realty Income? We’re searching for a skilled and passionate Commercial Property Manager to join our dynamic team. In this role, you will take charge of the daily operations of our commercial properties while showcasing your outstanding customer service skills. As a key strategic leader, your mission will be to develop and execute property-specific plans, manage budgets effectively, and oversee crucial capital improvements. You're going to love getting your hands dirty as you ensure our properties comply with all regulations and work closely with contractors to ensure projects are completed on time and within budget. Your ability to foster relationships with clients and tenants will be vital in supporting our occupancy goals and achieving high renewal ratios. You'll be involved in handling complaints, adhering to policies, and maintaining accurate records in our ERP system, Yardi. If you're proactive in managing property revenues, optimizing expenses, and ensuring compliance with lease obligations, you'll find endless opportunities for professional growth here at Realty Income. We value our team members and offer a competitive salary package, best-in-class benefits, and a collaborative environment that promotes continuing professional development. With Realty Income, you're not just joining a company; you're becoming part of a legacy that has delivered dependable monthly dividends for over 55 years. Come grow with us and help us build enduring relationships and brighter futures!

Frequently Asked Questions (FAQs) for Property Manager Role at Realty Income
What qualifications do I need to apply for the Commercial Property Manager position at Realty Income?

To be considered for the Commercial Property Manager role at Realty Income, candidates should possess a bachelor’s degree in real estate or property management, along with at least 5 years of experience in commercial property management. Proficiency in Microsoft Office applications and familiarity with Yardi software are also highly valued. Strong problem-solving skills and the ability to prioritize tasks are essential to thrive in this position.

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What are the primary responsibilities of a Commercial Property Manager at Realty Income?

As a Commercial Property Manager at Realty Income, your main responsibilities include managing the daily operations of commercial properties, overseeing budgets and expenditures, ensuring compliance with property management policies, and providing excellent customer service. You’ll work closely with tenants to resolve issues, maintain relationships, and coordinate various property projects, ensuring everything runs smoothly.

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What kind of work environment can I expect as a Commercial Property Manager at Realty Income?

At Realty Income, you'll find a collaborative, team-oriented environment that values professional growth and development. The company prides itself on fostering a positive work atmosphere, encouraging employees to develop their skills and advance their careers while enjoying the benefits of a reputable S&P 500 company.

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How does Realty Income support the professional development of its Commercial Property Managers?

Realty Income is committed to the continuous professional development of its employees. As a Commercial Property Manager, you can expect to have access to ongoing training sessions, workshops, and opportunities to further enhance your skills and knowledge, helping you stay at the forefront of the property management field.

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What is the salary range for the Commercial Property Manager position at Realty Income?

The base salary range for the Commercial Property Manager role at Realty Income is between $67,442 and $118,848, depending on your experience, education, and skill set. Additionally, you may be eligible for annual discretionary bonuses and stock awards, adding significant value to your total compensation package.

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What benefits does Realty Income offer to its Commercial Property Manager employees?

Realty Income offers a best-in-class benefits package, including healthcare, dental, and vision insurance for employees and eligible dependents. You'll also enjoy a generous 401(k) plan with a company match, flexible work schedules, paid time off, paid volunteer time, and a focus on work-life balance, making it a fantastic place to grow your career.

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What software skills are recommended for the Commercial Property Manager position at Realty Income?

Proficiency in Microsoft Office applications such as Excel, Word, and Outlook, along with familiarity with Yardi ERP software, are highly recommended for the Commercial Property Manager position at Realty Income. These tools are essential for managing property records, financial reports, and maintenance requests efficiently.

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Common Interview Questions for Property Manager
Can you describe your experience in managing commercial properties?

When answering this question, highlight specific properties you've managed, your key responsibilities, and any challenges faced along the way. Emphasize your project management skills and how you maintained compliance with regulations while ensuring tenant satisfaction.

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How do you handle tenant complaints and issues?

Discuss your approach to problem-solving and communication. Provide examples of how you've successfully resolved previous tenant complaints and the specific steps you took. It’s important to demonstrate your customer service skills and ability to maintain strong tenant relationships.

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What strategies do you use to maintain compliance with property management policies?

Share your strategies for staying updated on regulations and policies. Mention how you regularly review property records and engage with vendors to ensure compliance standards are met. Show your commitment to maintaining the highest standards.

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How do you prioritize your tasks as a property manager?

Explain your time management strategies. Discuss how you assess urgent vs. important tasks and how you use tools or software for tracking projects and deadlines. Give examples of how effective prioritization has led to successful outcomes in your previous roles.

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Can you give an example of a successful budget you managed?

Prepare to discuss a specific budget you've developed and the outcome. Emphasize how you aligned your budget with goals for the properties, any financial challenges faced, and how your strategic planning led to financial success.

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How do you manage vendor relationships and ensure timely project completion?

Discuss your approach to vendor management, including how you select vendors, maintain communication, and ensure they meet deadlines. Share an instance of a project where your relationship with a vendor led to a positive outcome.

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What do you find most challenging about property management?

Be honest but diplomatic about challenges you've encountered, whether it's dealing with difficult tenants, unexpected repairs, or regulatory changes. Discuss how you've adapted and grown from those experiences while maintaining property performance.

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How do you foster a positive work environment within your team?

Highlight your team leadership qualities and approach to building a collaborative atmosphere. Convey the importance of support, communication, and shared goals in creating a healthy work environment that enables team success.

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What is your experience with financial reporting in property management?

Describe your familiarity with preparing financial reports, analyzing performance metrics, and using reports for decision-making. Share examples of how you've used financial data to drive property improvement strategies.

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Why are you interested in working for Realty Income as a Commercial Property Manager?

Express your admiration for Realty Income's commitment to building relationships and a bright future for its stakeholders. Link your personal career goals with the company’s mission and values, showcasing how your expertise aligns with their objectives.

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For more than 50 years, Realty Income has been guided by its mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to ...

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November 27, 2024

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