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Enterprise Solution Specialist, Resource Management

Job Description

We’re looking for an Enterprise Solution Specialist, Resource Management to help expand our enterprise customers’ Procore platform to include our resource planning and tracking products, and to ensure they drive the maximum value from them. In this role, you’ll be the product champion for all of Procore’s Resource Management products (Resource Planning, Resource Tracking) and serve as a subject matter expert. You will succeed in this role when the customer purchases and realizes business performance gains from their investment. You will literally be helping improve the lives of our construction customers by connecting them on a global platform.

As a successful Solution Specialist, you’ll help organizations understand best practices around Resource Management technology and solutions and the many business benefits they can provide. You’ll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. In this role, you’ll leverage your consultative-mindset and knowledge of the construction industry and Procore’s software platform to provide clients with important recommendations on how resource planning and tracking products will benefit their business performance. You’ll partner closely cross-functionally with Sales, Customer Engineering, PS, Support, Product, and Marketing. Successful candidates are passionate about construction and technology.

This position can be based at our headquarters in Carpinteria, CA, or Austin, TX office, but can also be remote. We're looking for candidates to join us immediately.
 

What you'll do:

  • Function as the Resource Management Subject Matter Expert for the account management teams you align with. Work with the Account team to identify Resource Management cross-sell opportunities within our existing enterprise customer base.

  • Partner with primary Account Manager and CSE on account strategy and product enablement to effectively position and sell our Resource Management product suite, ultimately driving customer attaches to achieve product-specific ARR targets. 

  • Work collaboratively with the Account Manager and Customer Success Engineer to drive product adoption and churn mitigation opportunities.

  • Provide periodic updates to our customers on product capabilities, benefits/use cases, and how that translates into customer value.

  • Provide visibility into Resource Management performance, forecasts, and attach rates to help sales leadership build a plan for their ARR targets. 

  • Pursue and increase knowledge of key competitors to ensure our value proposition is effectively communicated to customers.

 

 

What we're looking for:

  • BA/BS or equivalent experience preferred

  • 8+ years of demonstrated successful software sales, preferably B2B

  • Experience using a consultative, solution-based sales methodology desired

  • Proven record of success in an inside sales and or outside sales-based selling model

  • Proven ability to communicate effectively via telephone and email with customers

  • Capacity to work in a fast-paced sales environment

  • Ability to develop trusted relationships

  • Proficiency with Microsoft Office products and online collaboration tools

  • Experience selling technical products in the past

  • Experience with CRM and opportunity management systems, preferably Salesforce.com

  • Proven ability to develop and manage pipeline and forecasting

Additional Information

Base Pay Range $124,800 - $171,600 plus commission for an estimated on-target earnings of $208,000 - $286,000. This role is also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Average salary estimate

$148200 / YEARLY (est.)
min
max
$124800K
$171600K

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What You Should Know About Enterprise Solution Specialist, Resource Management, Procore Technologies

At Procore, we’re on the lookout for an Enterprise Solution Specialist in Resource Management to join our dynamic team in Austin, TX. This role isn't just another job; it's a chance to directly impact the construction industry's transformation through our Procore platform. As the go-to person for all things related to our Resource Management products—like Resource Planning and Resource Tracking—you’ll be guiding our enterprise customers to unleash the potential of their investments. Imagine helping construction companies streamline their processes and witness tangible business performance gains! You will work alongside our Sales and Customer Success teams, sharing insights about best practices and driving product adoption. Your expertise will not only help customers to understand the myriad benefits of our technology but also ensure they are maximizing their resource planning efforts. Collaborating closely with various departments, you’ll play a key role in strategizing account management and sharing vital updates about product capabilities. With your passion for both technology and the construction sector, you will help build meaningful relationships and provide customers with actionable recommendations. If you're ready to make a difference while enjoying a supportive, creative environment, this is the perfect opportunity for you. Join us at Procore and be part of a mission to empower the construction world with innovative software solutions!

Frequently Asked Questions (FAQs) for Enterprise Solution Specialist, Resource Management Role at Procore Technologies
What does an Enterprise Solution Specialist, Resource Management at Procore do?

An Enterprise Solution Specialist in Resource Management at Procore focuses on helping enterprise customers maximize their usage of our Resource Management products. This involves being the product champion, guiding clients on best practices, and working collaboratively with internal teams to drive product adoption and enhance customer value.

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What qualifications are required for the Enterprise Solution Specialist, Resource Management position at Procore?

For the Enterprise Solution Specialist, Resource Management role at Procore, candidates should ideally have a BA/BS degree or equivalent experience, at least 8 years in software sales, and familiarity with consultative sales methodologies. Experience selling technical products and proficiency in CRM tools like Salesforce.com are also important.

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How does the role of Enterprise Solution Specialist at Procore impact the construction industry?

The Enterprise Solution Specialist at Procore plays a crucial role in transforming how construction companies manage resources. By helping clients effectively utilize our Resource Management tools, they ensure businesses can streamline operations, improve productivity, and achieve better project outcomes.

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What skills contribute to success in the Enterprise Solution Specialist role at Procore?

Success in the Enterprise Solution Specialist position at Procore relies on strong consultative selling skills, the ability to build trusted relationships, and effective communication via phone and email. A solid understanding of the construction industry and a proactive approach to problem-solving are also key.

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Can the Enterprise Solution Specialist role at Procore be performed remotely?

Yes! The Enterprise Solution Specialist, Resource Management role at Procore can be based in our offices in Austin, TX or Carpinteria, CA, but it is also open to remote candidates, making it flexible for your lifestyle.

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What does the compensation look like for the Enterprise Solution Specialist role at Procore?

The compensation for the Enterprise Solution Specialist in Resource Management at Procore ranges from $124,800 to $171,600 base pay, along with commission options. On-target earnings can reach between $208,000 and $286,000, along with additional equity compensation packages.

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What opportunities for growth are available for an Enterprise Solution Specialist at Procore?

Procore is committed to employee growth, offering career enrichment programs and professional development resources. As an Enterprise Solution Specialist, you will have the chance to enhance your skill set, take on new challenges, and potentially move up in your career.

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Common Interview Questions for Enterprise Solution Specialist, Resource Management
How do you approach understanding customer needs as an Enterprise Solution Specialist?

To understand customer needs, I prioritize active listening and engage in consultative conversations that uncover their pain points. I then align our Resource Management solutions to meet those specific challenges, providing tailored recommendations that add value to their processes.

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Can you share an example of a successful sales strategy you've used?

At my previous company, I identified underutilized software features among existing customers and developed targeted training sessions to demonstrate their benefits. This approach not only improved product adoption but also led to significant upsell opportunities.

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How do you keep up with industry trends and competitors as an Enterprise Solution Specialist?

Staying updated with industry trends involves regular research through trade publications, webinars, and networking with peers. I also follow competitor activity to ensure that I can effectively communicate why Procore’s offerings are superior, which builds trust among customers.

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What metrics do you consider most important in measuring product success?

I focus on key performance indicators such as product adoption rates, customer feedback, and churn rates. Monitoring these metrics allows me to assess how effectively customers are leveraging our Resource Management tools to improve their operations.

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Describe a time you turned a dissatisfied customer into a satisfied one.

I once worked with a client who was frustrated with our product's complexity. By listening to his concerns, I organized a personalized training session that addressed his specific challenges, which ultimately restored his trust in our solution and resulted in successful product usage.

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How would you explain the value of Procore’s Resource Management tools to a potential client?

I would highlight the efficiency and accuracy that our Resource Management tools provide, demonstrating how they enable construction companies to better allocate their resources and track project progress, ultimately leading to cost savings and enhanced project outcomes.

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What is your experience with CRM systems, particularly Salesforce?

I have extensive experience using Salesforce for tracking sales activities, managing customer relationships, and forecasting sales. This has allowed me to streamline my workflow and ensure that I stay organized while providing timely updates to clients.

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How do you prioritize your tasks in a fast-paced sales environment?

I utilize effective time management techniques such as the Eisenhower Matrix to differentiate between urgent and important tasks. This approach helps me to remain focused on high-impact activities that drive sales performance.

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What strategies do you use to handle objections during a sales pitch?

I employ the 'Acknowledge, Ask, Advise' method. First, I validate the client's concerns, then ask open-ended questions to understand their perspective better, and finally advise them on how our solutions can address those objections effectively.

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How do you ensure successful collaboration with internal teams?

I believe in open communication and frequent check-ins with cross-functional teams. By fostering collaboration and sharing insights regarding customer feedback and product capabilities, we create a unified approach that benefits our clients and boosts sales performance.

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Our mission improves the lives of those in construction, but it's so much more than that. Our technology helps build hospitals, community centers, stadiums, roadways and more. It helps our customers do their work faster and safer while reducing bu...

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DATE POSTED
November 24, 2024

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