Post-Sales Enablement Manager

Job Summary

A company is looking for a Post Sales Enablement Manager to enhance client and resident support through effective enablement programs.

Key Responsibilities

• Develop and execute a post-sales enablement strategy focused on customer activation and retention
• Collaborate with cross-functional teams to align resources and improve customer interactions
• Design onboarding and continuous learning programs for post-sales teams to enhance customer journey delivery

Required Qualifications

• 5+ years of experience in enablement, post-sales, CX, CS, or training roles, preferably in SaaS or PropTech
• Proven experience in designing and delivering enablement programs for cross-functional teams
• Analytical mindset with strong reporting skills
• Experience in property management or customer-facing operations is a plus
• Passion for building customer-centric, high-performance cultures