Bilingual Clinical/Medical Assistant

WHO WE ARE 

Planned Parenthood Association of Utah (PPAU) is a non-profit family planning agency and a leader in sexual and reproductive healthcare, advocacy, and education in the state of Utah. We provide high-quality, affordable sexual and reproductive health care for Utahns/people in eight health centers across the state.

At PPAU, care is much more than the health, education, and advocacy services we provide; it’s the way we approach our world with compassion and a constant desire to improve. We care with kindness, respect, and are passionate about helping adults and teens of all genders, sexual orientations, races, religions, ethnicities, abilities, and cultural backgrounds lead healthy lives. 

ABOUT THIS POSITION                                    

The Salt Lake Clinic is looking for a fulltime employee (32 hrs week). In a work team environment, performs a variety of clinical and clerical functions. Job duties include all clinical, financial and clerical, facility maintenance, and training of team members, interns/externs, and volunteers. Provides information, within scope of job duties and training, regarding all Planned Parenthood resources, options, and services. Provides quality healthcare and excellent customer service.

This position will be working Monday, Tuesday, Wednesday and Saturday.

We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of our communities and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.

At PPAU, we recognize the importance of language skills in serving our community. Upon passing our Spanish proficiency exam, your hourly pay will increase by $1.00 to reflect this essential contribution

• Participates with team members in identifying and improving systems, activities, behaviors, resolving issues, etc. which result in improving quality services.
• Ability to communicate with clients in a non-directive manner about all options available to them in the event of an unintended pregnancy and provide continuing care and/or referrals based on the client’s need.
• Performs routine office duties, including, but not limited to, answering telephones, scheduling appointments, providing referrals, explaining and collecting fees, entering client information into computer, etc.
• Maintains client electronic record systems and lab results and ensures accurate input of information into the computer system.
• Interviews clients according to client-centered education methods to obtain and provide information.
• Provides accurate information to all clients about all FDA approved birth control methods as well as adoption, prenatal and abortion services in accordance with PPAU policy and medical guidelines.
• Describe the difference between medication and surgical abortion.
• Performs appropriate lab procedures in accordance with OSHA and universal infection control guidelines. Maintains proficiency in performing CLIA waived tests and phlebotomy.
• Assists medical provider in the examination and procedure-surgical rooms.

• Graduation from high school or equivalent
• 1+ years experience in a medical setting or other experience with extensive customer service contact; or 0-1 years experience plus post-High School education/certification in a medical or health field, gender studies, social work, family planning, or related field or equivalent combination of education/experience
• Bilingual English/Spanish ability preferred but not required.
• Yearly influenza vaccination required unless seeking a medical or religious exemption.

We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.

The starting pay for this position is $20.00 an hour.

Here is a snapshot of the benefits we provide:

- Affordable medical and dental benefits.

- Voluntary Vision, Accident and Identity Protection benefits

- Company paid basic life insurance.

- Company paid short term and long term disability coverage.

- 403(b) and Roth plan with 4% employer match.

- Generous PTO

- 10 paid holidays including 1 paid float holiday a year

- Paid Birthday day off

- Free subscription to CALM

- 8 weeks 100% paid parental leave after one year of service

- Unlimited access to the EAP (Employee Assistants Plan)

- A caring and empowering workplace culture!

As a mission-driven agency, PPAU is not only hyper aware of but also deeply invested in putting people first. We welcome, embrace and celebrate all people regardless of gender, gender-identity, age, race, disability, nationality, ethnicity, faith, or sexual orientation.

No matter what experience you have reproductive rights we encourage you to apply. At PPAU we believe that experience comes from a variety of places. We look for individuals who thrive on challenges, are passionate about doing good, and believe that collaboration and diversity are necessary for success.

Show us how your experiences have shaped you and how you can contribute to PPAU in our mission to provide access to high-quality inclusive and comprehensive sexual and reproductive health care services to all people — with respect and compassion;. We can’t wait for you to share with us your personal story!

WHY WORK AT PPAU?

In addition to competitive wages and a comprehensive benefit package, being part of the PPAU team means providing all Utahns with the opportunity to move through their sexual and reproductive lives as safely, confidently, and healthily as possible.

Planned Parenthood Association of Utah is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic.

Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.   

Our Commitment to Inclusion, Diversity, Equity, and Access: PPAU believes sexual health is essential to every person’s overall health and well-being. We are taking focused steps to make progress as an organization that better reflects our patients and embodies cultural humility. We are wholeheartedly committed to this work.