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Patient Transporter-Transportation Full Time Nights

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Transporter reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

  • Is responsible for safe and efficient patient transport to and from inpatient areas and outpatient areas. Responsible for cleaning and distribution of equipment used by patient care areas.

RESPONSIBILITIES

  • Completes patient transports within set standards of the department.
  • Performs both patient transport and works in the Equipment Processing Distribution Department in picking up soiled equipment, cleaning equipment per standards and delivering equipment to user areas within department standard.
  • Ensures that all equipment is functional and in good working order including current Clinical Engineering (CE) tags.
  • Delivers any non-functional equipment to the CE department. Ensures that any equipment that requires battery charging is charged during storage.
  • Advises Patient Care Services when transporting patients from the unit and for all discharges. Performs accurate and timely documentation of patient movements when leaving and returning patients to units. Notifies nurse who is responsible for the patient prior to any transports.
  • Obtains Ticket to Ride and transports with patient.
  • Ensures all assigned equipment is kept clean and well maintained.
  • Transports patients or guests safely while using appropriate equipment, lift techniques and departmental safety measures to ensure patient safety.
  • Cleans and sanitizes all equipment used in a transport of a patient. Adheres to all PPE policies and knows the proper handling of chemicals used for cleaning and sanitizing. Follows established infection control and isolation guidelines. 
  • If providing transport upon admission, gives overview of the patient room to the patient and / or family. This includes but is not limited to explanation of contents of the room, where to store their personal items, how to use bed controls, how to turn the coach into a bed, number for room service etc.
  • Assists patient care areas with lifts requiring 2 people or more. Has knowledge of how to utilize hospital lift devices, including maxi slides.
  • Monitors and delivers transport equipment such as wheelchairs to entrances and nursing units to ensure PAR levels are maintained. 
  • Responds to code procedures as determined by hospital location. 
  • Assists in Cadence Health Fall Prevention initiative when bringing a patient back to his/her room and completing the following: positioning patient correcting in bed or chair, bed rails up if needed, ensuring everything is in arm's reach (ie over the bed table, call light, trash can, etc), no cords on floor, and bed alarm hooked back up.
  • Effectively communicates with the call center dispatch with all transport delays or cancellations. Reports immediately to the call center upon completion of the transport.
  • May assist with removing trash and linen from patient rooms upon discharge.

This position is full time, 80 hours per pay period, night shift, 11:00 p.m. to 7:30 a.m. with alternating weekends and holiday.

Qualifications

Required:

  • High School diploma or equivalent
  • CPR – Basic Life Support within 90 days of hire
  • Physical Demand Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • N/A

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

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What You Should Know About Patient Transporter-Transportation Full Time Nights, Northwestern Memorial Healthcare

At Northwestern Medicine, we are passionate about providing the best healthcare possible, and that's where the role of Patient Transporter comes in! Situated in Palos Heights, IL, this full-time night shift position will have you playing a key part in our patient-first philosophy. Your day will be filled with meaningful interactions as you safely transport patients to and from inpatient and outpatient areas, ensuring their comfort and safety. But it’s not just about transporting patients; you’ll also be taking care of essential tasks like cleaning and distributing equipment needed in various patient care areas. Your attention to detail will help maintain the functionality of our equipment and play a crucial role in ensuring that everything we use is safe and ready for use. If you have a heart for helping others, you’ll get the chance to explain a patient’s room details to them and their family upon admission, which can make all the difference during a stressful time. We've designed this role not only to meet the rigorous standards of our healthcare system but to ensure you're continuously supported with competitive benefits, including tuition reimbursement, loan forgiveness, and so much more! If you’re ready to enhance your career with a company that values its team members as much as its patients, and to work in a dynamic, fulfilling environment, the Patient Transporter role at Northwestern Medicine could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Patient Transporter-Transportation Full Time Nights Role at Northwestern Memorial Healthcare
What is the role of a Patient Transporter at Northwestern Medicine?

As a Patient Transporter at Northwestern Medicine, you will play a vital role in the healthcare system by ensuring the safe and efficient transport of patients to and from various areas within the hospital. You'll also be responsible for maintaining and distributing medical equipment. Your work directly contributes to creating a positive experience for patients during their healthcare journey.

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What qualifications are needed for the Patient Transporter position at Northwestern Medicine?

To qualify for the Patient Transporter position at Northwestern Medicine, candidates must have a high school diploma or equivalent and be able to obtain CPR certification within 90 days of hire. Physical requirements include the ability to lift and carry up to 50 pounds. Prior experience in a healthcare setting is a plus but not mandatory.

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What does a typical day look like for a Patient Transporter at Northwestern Medicine?

A typical day for a Patient Transporter at Northwestern Medicine involves transporting patients, maintaining cleanliness and functionality of equipment, and communicating effectively with nursing staff. You’ll engage with patients and their families, ensuring they feel comfortable and informed during their time in the hospital. Expect to encounter a variety of tasks, making your day fulfilling and rewarding.

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What shift does the Patient Transporter role at Northwestern Medicine work?

The Patient Transporter position at Northwestern Medicine is a full-time night shift role, requiring work from 11:00 p.m. to 7:30 a.m. This schedule includes alternating weekends and holidays, making it perfect for those who thrive during nighttime hours and prefer a consistent routine.

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What benefits does Northwestern Medicine offer to Patient Transporters?

Northwestern Medicine offers a range of competitive benefits to Patient Transporters, including tuition reimbursement, loan forgiveness, 401(k) matching, and various lifecycle benefits. We are dedicated to supporting our employees' professional growth and well-being as they care for our patients.

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How does a Patient Transporter contribute to patient safety at Northwestern Medicine?

A Patient Transporter at Northwestern Medicine contributes to patient safety by adhering to established protocols for transport, ensuring all equipment is functional and clean, and following infection control guidelines. By maintaining open communication with nursing staff and being vigilant about safety measures, you help create a secure environment for patients during their care.

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Is experience required to apply for the Patient Transporter position at Northwestern Medicine?

While prior experience in a healthcare setting is beneficial, it is not required to apply for the Patient Transporter position at Northwestern Medicine. We provide training to help new hires develop the skills necessary for success in this vital role.

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Common Interview Questions for Patient Transporter-Transportation Full Time Nights
Can you describe your experience with patient transport in a healthcare setting?

When answering this question, focus on your relevant experiences, whether personal or professional. Discuss specific instances where you ensured safe and efficient transport of patients. Highlight any training you’ve had that is relevant to patient handling and the protocols you are familiar with.

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How do you ensure patient safety and comfort during transport?

To excel in this area, describe your approach to patient transport, including how you assess the patients’ conditions prior to transport. Discuss the importance of communication, using proper equipment, and being attentive to the patient’s needs, such as offering reassurance or answering questions during the journey.

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What steps do you take if a patient refuses to be transported?

In your response, emphasize the importance of understanding the patient's concerns. Talk about how you would reassure them, communicate with the care team, and attempt to address any fears or worries they may have regarding their transport.

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How do you prioritize multiple transport requests in a busy setting?

Discuss your organizational skills and how you manage time effectively. Mention strategies such as assessing urgency based on patients' needs, coordinating with nursing staff, and utilizing a checklist to ensure that all requests are handled in a timely manner.

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What are the infection control protocols you follow while transporting patients?

Highlight your knowledge of infection control practices, such as the use of personal protective equipment (PPE), sanitization of equipment, and following hospital policies related to infection prevention. Discuss your commitment to maintaining a sterile environment for both patients and staff.

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Can you tell us about a challenging transport situation and how you handled it?

Use this opportunity to showcase your problem-solving skills. Describe a situation where you had to think on your feet, detail the steps you took to resolve the issue, and highlight the positive outcome that resulted from your actions.

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How do you handle stress during high-pressure situations?

Discuss specific strategies you use to manage stress, such as staying calm, focusing on the task at hand, and utilizing stress-relief techniques when needed. Provide examples of how you maintained your composure in challenging situations.

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What is your experience with cleaning and maintaining transport equipment?

Talk about your familiarity with cleaning protocols and the types of equipment you’ve worked with. Emphasize the steps you take to ensure that equipment is sanitized and functional, describing any training you’ve received in this area.

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How do you communicate with nursing staff and patients during transport?

Effective communication is key in this role. Discuss your approach to maintaining clear and polite communication with both patients and healthcare team members. Give examples of how you ensure everyone is updated about a patient's status and any specific needs they may have during transport.

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Why do you want to work as a Patient Transporter at Northwestern Medicine?

Express your passion for helping others and your desire to be part of a healthcare team that prioritizes patient care. Share what you find appealing about Northwestern Medicine’s values and how you believe this position aligns with your career goals.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
November 25, 2024

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