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Coordinator, Distribution

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to provide support for distribution operations as well as initiating continuous improvement within the merchandising department.

  1. Support the Distribution team with project reports and initiatives
  2. Support the Merchandising & Deli teams with product rollouts and initiatives
  3. Work with distributor to execute product flow in support of merchandising and deli initiatives; implement solutions and action plans to achieve optimum results
  4. Utilize data and reporting systems to research, identify and create action plans for supply chain solutions
  5. Support distribution team to obtain favorable solutions to contractual obligations
  6. Provide telephone and email support to troubleshoot store level questions and issues related to the distributor
  7. Model behaviors that support the our purpose driven strategy, showing people they matter at every turn
  8. Ensure all activities are in compliance with rules, regulations, policies, and procedures
  9. Complete other duties as assigned

Qualifications

  • High school diploma or equivalent certification required
  • Associate or bachelor's degree with a concentration in retail, or business preferred
  • Minimum one year retail store, merchandising or restaurant experience preferred
  • Ability to multitask and meet deadlines with attention to detail
  • Ability to communicate effectively with all levels of the organization and with a diverse work team
  • Ability to apply critical thinking and situational analysis skills to troubleshoot and resolve issues
  • Excellent organizational and time management skills
  • Ability to prioritize based upon immediate or long-term needs of the category
  • Excellent written and verbal communication and listening skills

Additional Information

  • Travel required less than 5%
  • General office work requiring sitting or standing for long periods of time
Pilot Company Glassdoor Company Review
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CEO of Pilot Company
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Adam Wright
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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Coordinator, Distribution, Pilot Company

Join Pilot Company as a Coordinator in Distribution and become part of an incredible team that fuels North America with passion and innovation! Located at 5508 Lonas Drive in Knoxville, TN, this role offers a unique opportunity to support our distribution operations while driving continuous improvement in our merchandising department. As a Coordinator, you will collaborate closely with the Distribution team and support the Merchandising & Deli teams with various projects and product rollouts. With a focus on utilizing data and reporting systems, you'll be instrumental in identifying supply chain solutions and implementing effective action plans. Your ability to communicate with various stakeholders will be essential as you assist with store-level inquiries and work to ensure that all operations comply with our established policies and procedures. At Pilot Company, we pride ourselves on our people-first culture that emphasizes integrity and community. If you are detail-oriented, possess excellent organizational skills, and enjoy multitasking within a dynamic environment, we invite you to apply and help us keep North America moving forward.

Frequently Asked Questions (FAQs) for Coordinator, Distribution Role at Pilot Company
What does a Coordinator, Distribution do at Pilot Company?

As a Coordinator in Distribution at Pilot Company, you'll provide support for distribution operations and focus on continuous improvement within the merchandising department. Your role will entail project management, working with distributors to optimize product flow, and utilizing data to develop actionable supply chain solutions.

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What qualifications are required for the Coordinator, Distribution position at Pilot Company?

To apply for the Coordinator, Distribution position at Pilot Company, you need a high school diploma or equivalent, with an associate or bachelor's degree in retail or business preferred. A minimum of one year of experience in retail, merchandising, or restaurants is also ideal. Strong communication, organizational, and critical thinking skills are crucial for success in this role.

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What skills are essential for the Coordinator, Distribution role at Pilot Company?

Essential skills for the Coordinator, Distribution role at Pilot Company include strong communication abilities, critical thinking, and effective multitasking. Additionally, being detail-oriented and having excellent time management skills will help you prioritize tasks effectively and deliver results on time.

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How can I apply for the Coordinator, Distribution position at Pilot Company?

You can apply for the Coordinator, Distribution position at Pilot Company by visiting their official website or checking out the careers page. Make sure to provide your resume and emphasize your qualifications and experiences that align with the job requirements.

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What is the work culture like at Pilot Company for the Coordinator, Distribution role?

Pilot Company prides itself on a people-first culture that values teamwork and innovation. As a Coordinator in Distribution, you will experience an inclusive environment that encourages collaboration and personal growth, while being part of a team dedicated to keeping North America moving.

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Is travel required for the Coordinator, Distribution position at Pilot Company?

Travel for the Coordinator, Distribution position at Pilot Company is minimal, requiring less than 5%. Most of your work will take place at the Knoxville office, allowing you to focus on your day-to-day responsibilities without the need for frequent travel.

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How does Pilot Company approach employee development for the Coordinator, Distribution role?

Pilot Company is committed to employee development and offers various resources and training for the Coordinator, Distribution role. You'll have access to ongoing educational opportunities, mentorship programs, and workshops to help you grow your skills and advance your career within the company.

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Common Interview Questions for Coordinator, Distribution
How do you prioritize your tasks when faced with multiple deadlines as a Coordinator, Distribution?

In my role as a Coordinator, I'd make a list of all pending tasks, categorizing them based on urgency and impact. I use digital tools to set reminders and allocate specific time blocks for each responsibility, ensuring that I focus on the most critical tasks while keeping a clear line of communication with my team to adjust priorities as needed.

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Can you describe a time you successfully managed a complex distribution project?

In my previous role, I was tasked with managing a product rollout that involved multiple stakeholders. I initiated regular check-in meetings, created a detailed project timeline, and harnessed feedback from team members to address any issues proactively. The project was completed ahead of schedule, resulting in a seamless transition and strong sales.

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What strategies would you use to support the Distribution team and improve their operations?

I would focus on open communication and collaboration with the Distribution team to understand their needs. Regularly analyzing data and creating reports would allow me to identify trends and potential bottlenecks, and together we could brainstorm and implement improvement initiatives to enhance overall operational efficiency.

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How do you handle conflicts or issues with distributors?

When facing conflicts with distributors, I believe in addressing issues promptly and transparently. Facilitating open discussions to understand each party's perspective is key. I aim to work collaboratively to find mutual solutions that adhere to contractual obligations and maintain healthy working relationships.

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How would you use data to drive decisions in the Coordinator, Distribution role?

Data is vital in making informed decisions. I would utilize reporting systems to analyze inventory levels, track sales data, and monitor products' performance. By identifying patterns or discrepancies, I could develop actionable insights, optimizing inventory management and enhancing the overall merchandising strategy.

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Describe your experience in project management related to distribution or merchandising.

In my previous experience, I led a project that involved integrating new inventory management software across multiple locations. I coordinated training sessions for staff and developed a timeline for implementation, ensuring all teams were aligned. This project significantly improved our tracking and forecasting capabilities.

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How do you approach improving processes within a distribution environment?

I first assess the existing processes to identify any pain points or inefficiencies. Gathering input from team members can provide valuable insights. Once I pinpoint areas for improvement, I brainstorm practical solutions and implement changes incrementally, monitoring their effectiveness to make necessary adjustments.

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What makes you suitable for the Coordinator, Distribution position at Pilot Company?

I possess a strong background in retail and logistics, coupled with a proven record of effectively collaborating with diverse teams. My attention to detail and ability to adapt quickly to changing environments make me a great fit for Pilot Company, where I can contribute to enhancing operations and supporting our shared goals.

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How would you ensure compliance with company policies in your role?

To ensure compliance, I would familiarize myself thoroughly with all policies and procedures relevant to the Coordinator role. Regularly reviewing them and engaging in continuous dialogue with my team would help reinforce adherence. I would also encourage an open environment where team members feel comfortable discussing compliance-related concerns.

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What role does communication play in the Coordinator, Distribution position?

Communication is crucial in the Coordinator role as it facilitates collaboration between departments, ensures that everyone is aligned on projects, and fosters a transparent work environment. I strive to maintain clear, concise communication to prevent misunderstandings and to keep the team informed of any changes that may impact our operations.

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We are a growth company focused on innovative solutions across our retail, energy and logistics operations. Our vast network of more than 750 retail and fueling locations provides travelers with convenient stops that offer an incredible variety...

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Full-time, on-site
DATE POSTED
November 24, 2024

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