Personal Lines Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - REMOTE.

Key Responsibilities:

• Provide exemplary customer service to Property and Casualty insurance policyholders, agents, and lenders through inbound phone calls and electronic communications
• Assist in interpreting verbal and written communications to make appropriate decisions
• Maintain a positive and supportive work environment while learning about the insurance industry

Required Qualifications:

• Active Personal Lines P&C agent license preferred, with training available for qualified candidates
• Prior insurance agency experience, including customer service, is preferred
• Spanish/bi-lingual skills are a plus
• Access to a strong, stable internet connection and a separate, undisturbed workspace
• Flexibility in working hours is a must