Hebrew Speaking CS for Virtual Reality & Augmented Reality Department

Join Our Team as a Hebrew Speaking Customer Support Specialist for Virtual Reality & Augmented Reality!

Patrique Mercier Recruitment ES is delighted to present an exciting opportunity for a Hebrew Speaking Customer Support Specialist in our innovative Virtual Reality & Augmented Reality Department! If you are passionate about technology and dedicated to providing exceptional customer service, this role is perfect for you.

As a key member of our team, you will be the primary support contact for Hebrew-speaking clients, assisting them with their inquiries and providing support for our advanced VR & AR products. Your expertise will ensure that customers receive a seamless and engaging experience with our technology.

Your Responsibilities

• Provide outstanding customer support to Hebrew-speaking clients through various communication channels (phone, email, chat).
• Assist customers with questions related to Virtual Reality & Augmented Reality products, features, and troubleshooting.
• Guide users through the setup and installation processes to ensure a smooth experience.
• Document customer interactions and feedback to improve service delivery and product quality.
• Collaborate with the VR & AR development teams to share customer insights and help resolve issues.
• Stay informed about industry trends and product developments to deliver accurate information to clients.

• Fluency in Hebrew and English is essential; knowledge of additional languages is a plus. Be sure to clearly state your nationality and native language in your application.
• Strong customer service orientation and a genuine interest in technology.
• Excellent communication and interpersonal skills with a friendly and professional demeanor.
• Experience in customer support or technical support is advantageous but not mandatory.
• Ability to effectively troubleshoot technical issues and help customers navigate challenges.
• Eager to learn about emerging technologies in the VR & AR sector.
• Willingness to work in a dynamic and fast-paced environment.

• Private Health Insurance
• Training & Development
• Performance Bonus