Dutch Speaking Client Support for Subscription-Based Services Department - Entry

Join Patrique Mercier Recruitment as a Dutch Speaking Client Support representative in the Subscription-Based Services Department in sunny Greece! This entry-level position offers a fantastic opportunity to start your career in customer support while working with a dynamic team in a supportive environment.

As a Dutch Speaking Client Support representative, you will be the first point of contact for our Dutch-speaking clients. You will assist them with their inquiries regarding our subscription services, ensuring they have a seamless experience. Your enthusiasm for helping customers and eagerness to learn will make you an invaluable asset to our team.

If you are passionate about customer service and looking for a role that offers both personal and professional growth, we want to hear from you!

Responsibilities

• Respond to client inquiries in Dutch via phone, email, and chat
• Provide accurate information about subscription services and assist with account-related questions
• Document interactions and maintain accurate records in the support system
• Collaborate with team members to resolve client issues and elevate concerns as necessary
• Work towards meeting department goals and KPIs while ensuring high customer satisfaction
• Stay informed about product offerings and updates to provide the best support possible

• Fluency in Dutch and English, both written and spoken
• Willingness to relocate to Greece - remote work only within Greece
• Excellent communication and listening skills
• Strong desire to learn and grow within the customer support field
• Ability to work effectively in a team-oriented environment
• Basic problem-solving skills and a customer-first mindset
• Experience in customer service is a plus but not required
• A positive attitude and a passion for helping customers
• Flexibility to adapt to changing situations and client needs

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight, transfer and the first 4 weeks hotel accommodation )
• Free Greek Lessons, Engagement Activities