Patient Enrollment Specialist - job 1 of 6

Job Summary

A company is looking for a Patient Enrollment Specialist to engage patients and enroll them in care management services.

Key Responsibilities

• Conduct a high volume of outbound calls to educate patients about care management programs
• Address patient concerns and tailor conversations to meet individual needs
• Maintain accurate records of patient interactions and track outreach metrics

Required Qualifications

• 1-2 years of experience in high volume cold outreach via phone calls, preferably in healthcare
• Familiarity with CRM systems and call management tools
• General knowledge of healthcare system functions, including Medicaid and Medicare
• Experience in chronic disease management or healthcare best practices is a plus
• Strong organizational skills with the ability to manage multiple tasks simultaneously