Patient Account Call Center Rep

Job Summary

A company is looking for a Pt Acct Call Center Rep.

Key Responsibilities

• Receive inbound and make outbound calls to patients/guarantors regarding account balances
• Negotiate payment arrangements and screen for insurance or financial aid opportunities
• Update patient demographic data and accurately document account information

Required Qualifications

• High School diploma or GED (Required)
• Minimum two years of customer service or collections experience
• Six months of experience in a call center environment
• Familiarity with computer systems and data entry skills
• Understanding of Fair Debt Collections Practices