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Major Account Manager

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

Job Description

Your Career

The Major Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. 

We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

  • As a Major Account Manager,  you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer
  • Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
  • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
  • Create clear goals and complete accurate forecasting through developing a detailed territory plan
  • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
  • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
  • Travel as necessary within your territory, and to company-wide meetings

Qualifications

Your Experience

  • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - SASE technology is preferred
  • Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
  • Technical aptitude for understanding how technology products and solutions solve business problems
  • Identifies problems, reviews data, determines the root causes, and provides scalable solutions
  • Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
  • Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
  • Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
  • Excellent time management skills, and work with high levels of autonomy and self-direction

Additional Information

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $255000 - $351000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Motor-Vehicle Requirement: 
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so.  If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license. 

Average salary estimate

$303000 / YEARLY (est.)
min
max
$255000K
$351000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Major Account Manager, Palo Alto Networks

As a Major Account Manager at Palo Alto Networks in Houston, TX, you will find yourself in a dynamic role where your sales expertise will make a significant impact on cybersecurity. Your mission? To partner with our customers and secure their entire digital experience in a world increasingly fraught with cyber threats. This isn’t just another sales position; it’s an opportunity to be a trusted advisor, guiding clients through their security challenges using our industry-leading solutions. You’ll lead complex sales cycles, tapping into your consultative selling experience to deeply understand client needs and craft tailored solutions. Here, you’ll keep your finger on the pulse of industry trends while collaborating with internal teams to deliver outstanding results. With a focus on driving revenue and growth, you’ll create detailed territory plans to forecast and achieve clear goals. Every day will bring new opportunities to leverage your relationships with clients and channel partners. Your work will empower large organizations to navigate their cybersecurity journeys successfully. Plus, Palo Alto Networks fosters an environment where innovation thrives, ensuring you have the tools, resources, and support needed to excel. Join us and become a pivotal part of shaping the future of cybersecurity while enjoying the freedom to work autonomously and creatively. Let’s protect our digital way of life together!

Frequently Asked Questions (FAQs) for Major Account Manager Role at Palo Alto Networks
What does a Major Account Manager do at Palo Alto Networks?

The Major Account Manager at Palo Alto Networks is responsible for driving and orchestrating large, complex sales cycles while partnering with customers to enhance their cybersecurity posture. This role focuses on consultative selling to identify business challenges and propose effective solutions from the company’s portfolio, ultimately aiming to secure clients' entire digital experiences.

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What qualifications do I need to be a Major Account Manager at Palo Alto Networks?

To be a Major Account Manager at Palo Alto Networks, candidates should ideally possess experience in selling complex solutions within the SaaS industry, particularly in networking or security. A good understanding of SASE technology, strong consultative sales skills, and the ability to manage the entire sales cycle are crucial qualifications for this role.

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Is travel required for the Major Account Manager position at Palo Alto Networks?

Yes, the Major Account Manager role at Palo Alto Networks may require travel within your territory and to company-wide meetings. Reliable transportation is essential for attending business meetings and events as necessary to support client needs.

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What type of work environment can I expect as a Major Account Manager at Palo Alto Networks?

As a Major Account Manager at Palo Alto Networks, you can expect a collaborative, innovative, and solutions-focused work environment. The company prioritizes ongoing learning and development, ensuring you have the support and resources needed to succeed in your sales career.

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How does Palo Alto Networks support employee well-being?

Palo Alto Networks offers a range of well-being programs including a FLEXBenefits spending account, mental and financial health resources, and personalized learning opportunities. This approach underscores the company’s commitment to supporting employees’ personal and professional needs.

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What sales techniques should Major Account Managers use at Palo Alto Networks?

Major Account Managers at Palo Alto Networks should utilize consultative sales techniques, focusing on understanding customer needs and identifying solutions that address specific business challenges. Skills in value selling and creating compelling value propositions are also essential for success in this role.

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What is the expected compensation for a Major Account Manager at Palo Alto Networks?

The compensation for a Major Account Manager position at Palo Alto Networks varies based on qualifications and experience, with a base salary expected between $255,000 and $351,000 annually, including possible commission, stock options, and bonuses.

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Common Interview Questions for Major Account Manager
What strategies do you use for consultative selling as a Major Account Manager?

In consultative selling, I focus on understanding the client's business challenges and needs by asking insightful questions. I then tailor my approach by mapping our solutions to their specific circumstances, ensuring that I position our offerings as effective tools for their unique security challenges.

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Can you describe your experience with complex sales cycles?

My experience with complex sales cycles involves building relationships with key stakeholders, understanding their pain points, and coordinating with internal teams to align our solutions with client needs. I also emphasize maintaining open communication throughout the sales process to ensure clarity and trust.

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How do you stay updated on cybersecurity trends?

I stay updated on cybersecurity trends by subscribing to industry-leading publications, attending webinars, and participating in professional organizations. Networking with peers also provides valuable insights and helps keep my knowledge current on emerging challenges and solutions.

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What is your approach to creating a territory plan?

When creating a territory plan, I begin by analyzing market potential and customer segments in my area. I set clear goals based on previous performance and current opportunities, ensuring to include strategies for lead generation, relationship-building, and pipeline management to drive sales success.

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How do you handle objections from clients during the sales process?

When handling objections, I listen carefully to the client's concerns and ask clarifying questions to understand their perspective fully. I then address the objection directly, providing relevant data or case studies that illustrate the value of our solutions while reinforcing trust in my expertise.

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What is your experience with SASE technology?

I have hands-on experience with SASE technology, focusing on its benefits of integrating security and network functions into a unified cloud service. My background allows me to explain complex concepts clearly, helping clients understand how SASE can improve their security posture and operational efficiency.

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How do you prioritize accounts in your territory?

I prioritize accounts based on their potential value and alignment with our strategic goals. I assess factors such as industry relevance, the level of engagement, and previous sales performance. This structured approach allows me to focus my efforts where they will yield the greatest return.

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Can you share an example of a successful sales engagement?

In a previous role, I successfully engaged a large enterprise client by leveraging a consultative approach. I identified their cybersecurity gaps and proposed a customized solution that addressed their specific needs, leading to a significant contract and a long-term partnership that enhanced their security posture.

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What tools do you use for sales forecasting?

I use a combination of CRM software, analytics tools, and industry reports for sales forecasting. These tools help me analyze historical data, identify trends, and predict future opportunities, allowing for more accurate forecasting and territory planning.

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How do you foster relationships with channel partners?

I foster relationships with channel partners by maintaining regular communication and involving them in joint sales initiatives. I focus on understanding their business objectives, offering support, and collaborating on strategies that drive mutual success, thus creating a robust go-to-market approach.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
November 28, 2024

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