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IT Manager

Who we are at Osmo:

Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches and saves lives, and has a deep and direct connection to our emotions and memory. Vision and hearing have been digitized, but not scent. It’s time we solve this. We’re bringing an unprecedented combination of software, data, hardware and capital to the historic challenge of giving computers a sense of smell.

We believe in the power of automation and carefully applied AI/ML to solve problems that are beyond what the unaided human mind can tackle on its own. In the first phase of our development, we are using our map of odor along with cutting-edge generative AI to create the next generation of aroma molecules (e.g., the ingredients in the fragrances we wear and the products we use). Beyond fragrance machine olfaction has application across many industries, including manufacturing, military, medicine, and more. Working for Osmo means solving problems using digital olfaction for these customers. We're a hybrid company with our headquarters in New York, NY, a new facility under construction in central New Jersey, and offices in Somerville, MA.

Osmo is seeking an IT Manager who will take full ownership of IT infrastructure, security, and compliance across all Osmo's sites . You will integrate and manage systems within lab, factory, and office environments, ensuring they meet rigorous standards for data security and regulatory compliance. This role includes strategic oversight of IT operations across three locations (NY, NJ, MA) and a distributed workforce, focusing on automation, security, and system efficiency. This is an exciting opportunity to shape and lead a robust IT function in a dynamic and innovative environment.

Key Responsibilities

  • Own IT infrastructure across lab, factory, and office environments, ensuring uptime, performance, and security for both onsite and remote employees. This will include hands-on troubleshooting as required.

  • Monitor company systems through regular risk assessments, enforce best practices, and manage the data protection program.

  • Ensure compliance with regulatory frameworks and maintain up-to-date documentation of security and privacy initiatives (ISO 2700x, NIST, PCI-DSS, GDPR, HIPAA, CCPA, etc.).

  • Collaborate across Osmo to ensure data processing activities align with regulatory standards.

  • Own the integration of IT systems into lab and factory environments, focusing on automation and operational efficiency.

  • Manage all company devices to enforce endpoint security and ensure operational consistency.

  • Identify, assess, and mitigate compliance risks, implementing effective solutions to reduce exposure and improve controls.

  • Develop IT strategies that support scalability, reliability, and security while aligning with Osmo’s mission and growth.

Required Qualifications

  • 5+ years of IT experience working with regulatory requirements and standards in fast paced environments.

  • Experience managing IT infrastructure and system integration in lab and factory environments.

  • Expertise in MDM solutions, scripting, automation tools, and cloud platforms (e.g., GCP, AWS).

  • Certifications: CISSP, CISM, CIPP, CIPM, or equivalent certifications.

  • Superior organizational skills, adaptability in dynamic environments, and excellent communication (oral and written) with both technical and non-technical audiences.

  • Proven analytical and critical thinking skills with the ability to solve complex problems in high-pressure situations.

  • Strong project management skills, with experience managing large-scale initiatives.

  • Proven ability to take ownership of IT functions, collaborating across teams and locations to ensure alignment with organizational goals.

  • Ability to work in person from central New Jersey factory/lab location. Flexibility and availability to collaborate with New York and Massachusetts facilities remotely or in-person as needed.

Nice to haves

  • Experience with machine learning infrastructure or data platforms.

  • Background supporting government clients or similar regulated environments.

  • Success in multi-location IT management.

If this role inspires you we’d encourage you to apply. We are committed to recruiting, developing, and retaining an incredible team optimized for a diversity of thought, background, and approaches. All employment decisions and responsibilities are determined based on current ability and your ability to grow, without regard to race, color, gender identity, sex, sexual orientation, religion, age, marital status, physical, mental, or sensory disability, or any other characteristic protected by applicable law.

 

Recruitment & Staffing Agencies: Osmo does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Osmo or its employees is strictly prohibited unless contacted directly by the Osmo Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Osmo and Osmo will not owe any referral or other fees with respect thereto.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

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What You Should Know About IT Manager, Osmo

Are you ready to dive into the fascinating world of digital olfaction? Osmo, a pioneering company focused on giving computers a sense of smell, is looking for an IT Manager to join our innovative team. As the IT Manager at Osmo, you'll take charge of our IT infrastructure across various environments—labs, factories, and offices—bringing your expertise to ensure that our systems run smoothly, securely, and efficiently. You'll be the mastermind behind managing compliance and security across our locations in New York, New Jersey, and Massachusetts, helping us adhere to rigorous standards like ISO 2700x, HIPAA, and GDPR. At Osmo, we believe in harnessing the power of AI/ML and automation, and we're looking for someone who not only understands the technical nuances but also shares our passion for innovation and problem-solving. You’ll have the opportunity to shape our IT strategies, improve operational efficiency, and handle endpoint security, all while collaborating with talented team members across the company. If you have a strong background in IT management, regulatory compliance, and possess outstanding communication skills, then you may be the perfect fit for this exciting role at Osmo. Join us in revolutionizing how technology interacts with the sense of smell and contribute your expertise to a future where digital olfaction enhances well-being in multiple industries. We value diversity and are committed to fostering an inclusive environment where every voice is heard and respected. If this sounds like your kind of challenge, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for IT Manager Role at Osmo
What does an IT Manager do at Osmo?

As IT Manager at Osmo, you will oversee the IT infrastructure, security, and compliance for our lab, factory, and office environments. Your role is vital in ensuring system efficiency, data protection, and regulatory compliance, thereby supporting our mission to innovate in digital olfaction.

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What qualifications are needed for the IT Manager position at Osmo?

To thrive as an IT Manager at Osmo, you should have at least 5 years of experience in IT, specifically in regulatory environments, as well as expertise in managing IT infrastructure. Relevant certifications like CISSP or CISM would be beneficial, along with strong project management and analytical skills.

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How does Osmo prioritize data security in its IT operations?

Data security is a cornerstone of our operations at Osmo. The IT Manager will implement best practices for data protection, perform regular risk assessments, and ensure compliance with standards such as ISO 2700x and HIPAA across all locations.

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Is remote work possible for the IT Manager at Osmo?

While the IT Manager role requires in-person collaboration at our central New Jersey facility, there is flexibility to work remotely and coordinate with teams in New York and Massachusetts as needed.

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What growth opportunities exist for the IT Manager at Osmo?

At Osmo, we are all about innovation and personal development. The IT Manager will have ample opportunities to influence IT strategies, lead large-scale initiatives, and grow within a thriving company at the forefront of digital olfaction technology.

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What type of team can the IT Manager expect to work with at Osmo?

You'll be part of a passionate and diverse team that values collaboration and innovative thinking. The culture at Osmo encourages sharing ideas across disciplines to tackle exciting challenges in digital olfaction.

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What industries can benefit from Osmo's work in digital olfaction?

Osmo's digital olfaction technology has broad applications, spanning industries such as manufacturing, medical, military, and consumer products. As IT Manager, your work will directly support these industries in advancing our technology.

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Common Interview Questions for IT Manager
Can you describe your experience with IT infrastructure management?

When answering this question, highlight your relevant experience, focusing on specific technologies or projects where you ensured uptime, performance, and security across diverse environments. Make sure to link your experience to the specific needs at Osmo.

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How do you approach ensuring compliance with data protection regulations?

Discuss your familiarity with various regulatory frameworks, such as ISO 2700x and GDPR. Emphasize your methods for conducting risk assessments and maintaining documentation to uphold compliance standards within IT systems.

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What do you consider when evaluating the security needs of an organization?

Share your approach, stressing your understanding of the risk landscape. Address how you assess vulnerabilities, recommend solutions, and ensure employees are aware of security policies, ensuring safety in lab and factory environments.

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Can you give an example of a major IT project you managed?

Prepare a brief project summary, detailing your role, objectives, challenges faced, and how you managed the project team to completion. Use this to demonstrate your project management skills and your ability to deliver results.

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How do you communicate complex IT concepts to non-technical audiences?

Demonstrate your communication skills by providing examples of how you’ve successfully explained intricate IT subjects to staff or stakeholders. Emphasize the importance of clarity and understanding in any technical conversation.

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What methods do you use for troubleshooting IT issues?

Outline your systematic approach to troubleshooting, including gathering information, analyzing errors, and deploying solutions. Sharing a relevant example can help make your strategy more relatable.

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How do you stay updated with the latest IT trends and technologies?

Share how you actively engage with the IT community, whether through attending conferences, participating in online forums, or continuous education. Your enthusiasm for learning will resonate well with your interviewers.

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Describe your experience with system integration, especially in regulated environments.

Discuss your hands-on experience with systems integration, particularly in environments where compliance is a necessity. Mention any tools or methods you used to ensure that integration met both operational and regulatory requirements.

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How would you prioritize IT projects with limited resources?

Explain your strategy for evaluating project urgency and impact, illustrating how you would communicate with stakeholders to align priorities. Providing a framework for decision-making can make your response impactful.

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What do you believe is the biggest challenge facing IT managers today?

Reflect on current trends such as cybersecurity threats or rapid technology changes. Offering your perspective on how you would address these challenges at Osmo can demonstrate both industry awareness and strategic thinking.

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Osmo is an award-winning STEAM brand whose products are used in over 50,000 classrooms and 2.5 million homes. It is building a universe of hands-on play experiences that nourish the minds of children by unleashing the power of imagination. The com...

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Full-time, hybrid
DATE POSTED
November 28, 2024

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