Job details

Business Operations, Social Media

Our mission is to inspire entrepreneurs and shoppers to find something new. We buy great brands built on Shopify, unlocking liquidity for small business entrepreneurs looking to start new adventures. We manage nearly 50 brands with over 100,000 products across apparel, beauty, home goods, and electronics.

Our team of e-commerce experts and engineers uses our proprietary technology and tooling, and advantages from our size, to grow our brands at scale.

OpenStore was started in 2021 by top investor and operator, Keith Rabois, a former executive at PayPal, LinkedIn, and Square, and a co-founder of Opendoor. We are backed with $150M+ from world-class investors such as Atomic, Khosla Ventures, Founders Fund, General Catalyst, and Lux Capital.

WHAT YOU'LL DO:

Own growth strategy and execution for Organic Social across our portfolio of brands.
Develop and maintain bespoke KPIs to accurately measure bottom line impact of organic branding.
Identify and dive into the data underpinning any project or initiative—write your own queries, build your own models and dashboards—to extract insights and drive operational excellence and long-term value
Guide long-term planning and analyze unit economics and other cross-functional metrics to continuously identify areas for improvement
Manage ad hoc strategic operations initiatives using first principles thinking

WHO YOU ARE:

You are strategic. You’re laser-focused on where you’re going and craft the strategies and plans to achieve the goal. You naturally structure and prioritize any information you process
You are analytically rigorous. You gravitate towards a spreadsheet rather than a deck. You have an inherent bias towards using data and analyses to drive decisions
You can work through ambiguity. Your experience enables you to focus on the most impactful elements and drive clear insights that inform the team’s priorities
You take ownership. You are comfortable driving projects end-to-end and eliminating blockers, helping you and the company move fast with confidence. You have a strong sense of accountability and know when to raise your hand and ask for help

WHAT YOU HAVE:

2+ years of experience in a high-performance business environment
Experience or interest in social media
Strong analytical skills and command of Excel and SQL – or the willingness and ability to learn
Ability to execute with conviction and sound judgment with limited guidance
Entrepreneurial spirit, team player and independent thinker

OpenStore is a proud Equal Opportunity Employer where we welcome and celebrate differences. We are committed to providing a workspace that is safe and inclusive, where everyone feels supported, connected, and inspired to do their best work. If you require any accommodations to participate in our recruitment process, please inform us of your needs when we contact you to schedule an interview.

OpenStore Glassdoor Company Review

4.1

OpenStore DE&I Review

No rating

CEO of OpenStore

Keith Rabois

Approve of CEO

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Business Operations, Social Media, OpenStore

Are you ready to take your career to the next level with OpenStore as a Business Operations, Social Media expert? Located in the vibrant heart of Miami, you'll work within a dynamic environment where your skills will help inspire entrepreneurs and shoppers alike. At OpenStore, we're on a mission to uncover unique brands on Shopify, enabling small businesses to thrive. As the Business Operations, Social Media lead, you’re not just executing strategies; you’re shaping the narrative across our diverse portfolio of nearly 50 brands with over 100,000 products! Your focus will be on organic social growth and ensuring our branding impacts our bottom line positively. You’ll dive deep into data, running queries, building models, and finding insights that drive operational excellence. We cherish individuals who are strategically minded, analytical, and ready to tackle ambiguity. With a strong entrepreneurial spirit, you’ll manage various strategic operations initiatives while executing plans end-to-end. If you have over two years of experience, a passion for social media, and are proficient in Excel and SQL (or eager to learn!), join us at OpenStore. We embrace diverse backgrounds and celebrate everything that makes us unique. The journey is just beginning, and your role is crucial—it’s time to make a difference together!

Frequently Asked Questions (FAQs) for Business Operations, Social Media Role at OpenStore

What does the Business Operations, Social Media role at OpenStore entail?

The Business Operations, Social Media position at OpenStore involves developing and executing growth strategies for our brands' organic social media presence. You'll be responsible for creating KPIs to measure brand impact, analyzing data to drive operational excellence, and guiding long-term strategic planning while managing ongoing initiatives.