Job details

HR Programs Specialist

Ookla^® is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest^®, Downdetector^®, RootMetrics^®, and Ekahau^®.

Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.

Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.

The Role

We are seeking a highly organized and detail-oriented HR Programs Specialist to join our global HR team. This role will primarily manage the global onboarding process while assisting with a variety of HR projects. The ideal candidate will have excellent reporting skills, experience with HR systems (specifically ADP), and a strong attention to detail. You will play a key role in ensuring a seamless onboarding experience for new hires and contribute to HR program success across the organization.

Expectations for Success

Global Onboarding:

Manage the end-to-end global onboarding process, ensuring a consistent and engaging experience for new hires across different regions.
Coordinate with HR, IT, and hiring managers to ensure all onboarding tasks are completed on time.
Serve as the main point of contact for new employees during the onboarding process, providing support and addressing any questions or concerns.

HR Program Support:

Assist in the planning, execution, and monitoring of HR programs such as performance management, learning & development, and employee engagement initiatives.
Provide administrative support for various HR initiatives, including communications, scheduling, and tracking of deliverables.

Data Reporting & Analysis:

Generate regular HR reports related to onboarding, employee data, and HR program metrics using ADP and other HR systems.
Analyze HR data to identify trends, improve processes, and report findings to HR leadership.
Maintain the monthly HR Dashboard ensuring accurate and timely information.

Process Improvement:

Continuously evaluate and enhance onboarding processes to improve efficiency and employee experience.
Develop and maintain onboarding documentation and materials, ensuring they are up-to-date and compliant with company policies.

HR Systems Expertise:

Act as the ADP system specialist, ensuring accurate input and maintenance of employee data and supporting HR teams with system-related questions.
Ensure data integrity and compliance with applicable regulations and policies.

Requirements

We are looking for the right person, not the exact list of requirements. If you believe your life experience has prepared you for similar challenges, we’d like to hear from you.

Experience: 2-4 years of experience in HR programs, onboarding, or a related HR role.
Technical Skills:

Proficiency in HR systems, especially ADP.
Strong skills in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with HR reporting and analytics.

Communication Skills: Excellent verbal and written communication skills to interact effectively with employees at all levels.
Detail-Oriented: Strong attention to detail with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Analytical Skills: Ability to analyze data and present it in a clear, concise manner for decision-making purposes.

Preferred Skills:

Experience with global HR programs and onboarding processes.
Familiarity with HR systems and project management tools.
Proven ability to work independently and as part of a team in a remote work environment.

Benefits

We care deeply about each other and the work we do, and our perks are just one way we demonstrate this. We offer a comprehensive benefits package, including (but not limited to):

401(k) matching
Unlimited PTO
Employee Stock Purchase Plan options
Health/dental/vision insurance coverage
Wellness benefits (Calm app, gym reimbursement, ERG groups, etc)
Employee Assistance Programs (EAP) (mental health, financial advice, legal guidance, and more)
Maven Fertility options
Pregnancy support
Pet insurance
Enhanced parental leave
Disability coverage

You will have the best hardware, software, and tools available for you to do your work, and we provide excellent flexibility for working remotely as time and responsibilities allow. To promote your success and growth we offer educational opportunities, and anti-racism and LGBTQIA+ resource libraries, team activities, and many more.

If you’re passionate about joining the work we’re doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role. We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company. [Read our latest diversity report from our parent company here.] Ookla is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law.

We want to ensure candidates have everything they need throughout our application and hiring process. If you have any individual needs related to disability or accessibility, we encourage you to contact recruiting@ookla.com and let us know how we can best accommodate you.

As required by applicable Pay Transparency laws, Ookla provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The base pay for this position ranges from $60,000 /year up to $75,000/year.

Ookla Glassdoor Company Review

2.9

Ookla DE&I Review

3.85

CEO of Ookla

Stephen Bye

Approve of CEO

Average salary estimate

$67500 / YEARLY (est.)

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max

$60000K

$75000K

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What You Should Know About HR Programs Specialist, Ookla

Are you ready to make a meaningful impact as an HR Programs Specialist at Ookla®? We're a global leader in connectivity intelligence, and we’re looking for someone like you to join our passionate HR team. In this dynamic role, you'll dive deep into managing our global onboarding process, ensuring a seamless and engaging experience for new hires across the world. Your organizational skills will shine as you coordinate with HR, IT, and hiring managers to ensure every onboarding task is wrapped up on time, answering any questions new employees may have along the way. Beyond onboarding, you'll provide support for various HR programs, including employee engagement initiatives and performance management. If you enjoy analyzing data, this role offers you the chance to generate insightful reports using ADP that can help shape our HR strategies. You’ll also keep our onboarding materials up-to-date while continuously enhancing our processes for efficiency. We’re looking for someone with 2-4 years of experience in HR programs who thrives in a fast-paced environment and has a strong command of HR systems, particularly ADP. And don't worry if you don’t meet every single requirement; if you’re eager to learn and grow in a role that’s vital to our success, we want to hear from you! Join us at Ookla and contribute to our mission of better connectivity for everyone!

Frequently Asked Questions (FAQs) for HR Programs Specialist Role at Ookla

What does an HR Programs Specialist do at Ookla?

As an HR Programs Specialist at Ookla, you will manage the global onboarding process, supporting new hires during their initial experience with the company. You'll also assist with HR initiatives including performance management and employee engagement programs, alongside generating insightful HR reports.